Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 14 24 139
Neutral (3) 1 1 10
Negative (1 or 2) 3 3 34
Total Reviews 18 28 183
Avg Rating 4 Star Review
4.00
4 Star Review
4.29
4 Star Review
3.96
Address: 31-00 47th Avenue
Long Island City, NY 11101 - US
Website: http://www.serversupply.com
Business Hours: 9AM - 7:30PM EST
Sales Phone: 800-413-6989
Service Phone: 718-729-3535
Sales Email: sales@serversupply.com
Cust Service Email: service@serversupply.com

ServerSupply.com

http://www.serversupply.com

With PriceGrabber Since 04/15/2004


Sort Reviews by: Date Rating
Date Reviewed: 11/17/2009
SteveO1552 from SC
Member Since:
08/09/2007

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Reviews
They never provided tracking information. Shipment never arrived. Had to check with them a couple of times before I was told purchase was misshipped to another company. Requested a refund.Very uneasy Overall Rating
1 Star Review
 
Date Reviewed: 11/17/2009
hpoley from PA
Member Since:
07/31/2002

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Reviews
I had to return memory because my website search for HP ML150 G3 memory, yielded HP ML150 (G1) memory and I didn't catch the error. I returned the product using USPS Priority mail (same method by which it had originally been shipped), and tracked to have been returned, but I failed to require a signature. Server Supply claims that it was not delivered. Because no signature was required they are claiming non-delivery or that is was delivered to another of the 20 merchants in their building. The postal service makes very few mistakes (my bills always seem to arrive on time, year-after-year), and when it does make one, the recipients of the erroneous delivery return it to the postal service for return or re-delivery. Be VERY careful when returning anything to this merchant, and require a delivery signature on returns ... document everything. Considering their 25% restock fee, you might consider doing business with someone else ... something doesn't seem right. Overall Rating
1 Star Review
 
Date Reviewed: 11/16/2009
cardozal from unknown
Member Since:
08/28/2006

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Reviews
Good but not easy to manage the account. You cannot update your billing address and you must create a new account if you want to change it Overall Rating
4 Star Review
 
Date Reviewed: 11/11/2009
sergio_vargas from unknown
Member Since:
05/26/2008

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Reviews
excellent web page, available mostly parts with low prices Overall Rating
4 Star Review
 
Date Reviewed: 11/04/2009
dean.oestman from unknown
Member Since:
10/19/2009

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Reviews
Easy to use website. Quick response. Overall Rating
5 Star Review
 
Date Reviewed: 10/28/2009
swoods from TX
Member Since:
07/30/2006

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Reviews
Ordered an OEM SCSI hard drive, no indication it was refurbished or used but it arrived looking a bit worn, and failed diagnostics. Bad sectors, failed Drive Self Test. I had to pay for shipping on return. Overall Rating
3 Star Review
 
Date Reviewed: 10/24/2009
ShellyRoberts89 from unknown
Member Since:
10/08/2009

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Reviews
It was very quick and easy!! Overall Rating
5 Star Review
 
Date Reviewed: 10/23/2009
nasconk from MA
Member Since:
04/13/2004

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Reviews
Great response time and price! Overall Rating
5 Star Review
 
Date Reviewed: 10/21/2009
jonathan_mcl from unknown
Member Since:
09/10/2008

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Reviews
Very easy site to navigate. Free ground shipping is wonderful. Overall Rating
5 Star Review
 
Date Reviewed: 10/18/2009
billhollyclark from unknown
Member Since:
10/02/2009

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Reviews
OK on order Overall Rating
5 Star Review
 
Date Reviewed: 10/09/2009
ChipPowers from CT
Member Since:
10/09/2009

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Reviews
I don't trust ServerSupply and neither should you. I ordred a drive based on a manufacturer's part number, ST336607LW. That number defines all the parameters of the drive - speed, capacity, interface, everything. There's no room for variation when you order that part number. One of the things that number defines in this case is a SCSI Ultra 320 wide interface. They shipped a drive with all the same specifications but an Ultra 160 interface. The part number they shipped was the same, but the specs were wrong. I contacted the manufacturer and they told me it was originally sold to Dell (makes sense, I was replacing a drive in a Dell server) but it was never manufacturer with an Ultra 160 interface. Something is suspicious about the drive I received. Given how old it was they didn't care to pursue the matter, but it was safe to say I wasn't in possession of a genuine Seagate drive, as they never produced something with the specifications that I had received. I returned the drive Overall Rating
1 Star Review
 
Date Reviewed: 10/09/2009
bsbain from CA
Member Since:
06/30/2009

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Reviews
So far so good Overall Rating
4 Star Review
 
Date Reviewed: 10/03/2009
patel2009 from NY
Member Since:
10/03/2009

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Reviews
Smooth and fast transaction.Great customer service.Super fast order processing and great prices.Excellent experience! Overall Rating
5 Star Review
 
Date Reviewed: 09/30/2009
ebrill from unknown
Member Since:
09/14/2009

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Reviews
So far so good...just placed the order, so we'll see. Overall Rating
4 Star Review
 
Date Reviewed: 09/15/2009
MAI12 from NY
Member Since:
05/08/2009

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Reviews
I came back again to buy 2 more HP servers because i was setisfied with my previous orders to serversupply. This time i got not only good mechines but also technical service to configure it. Thanks for this helpful and quality service. keep it up. i already recommended serversupply to my friends for their electronics needs. Thanks once again. Overall Rating
5 Star Review
 
Date Reviewed: 09/02/2009
peetz64 from FL
Member Since:
05/02/2005

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Reviews
Very smooth ordering process. Ordered late evening. Item shipped next day. Item as described. Worked well immediately upon installation. Would definitely recommend this merchant and will shop here again!! Overall Rating
5 Star Review
 
Date Reviewed: 08/28/2009
dlm4212 from unknown
Member Since:
08/12/2009

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Reviews
just paced my order, thus have not received product. in general, merchant site was very user friendly. Overall Rating
5 Star Review
 
Date Reviewed: 08/27/2009
bobshappell from unknown
Member Since:
04/16/2004

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Reviews
very simple yet professional site. Overall Rating
5 Star Review
 
Date Reviewed: 08/16/2009
sheppardjc from unknown
Member Since:
07/31/2009

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Reviews
very pleased Overall Rating
5 Star Review
 
Date Reviewed: 08/05/2009
gamontez from unknown
Member Since:
07/20/2009

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Reviews
This is my first time, I hope everthing turns out ok. and that I have no issues. Thank you Overall Rating
4 Star Review
 
Date Reviewed: 07/18/2009
jbarnsley from unknown
Member Since:
07/02/2009

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Reviews
Great experience. Easy to find what I needed and order it. Overall Rating
5 Star Review
 
Date Reviewed: 07/17/2009
gapoore from unknown
Member Since:
07/01/2009

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Reviews
Absolute3ly the easiest site I have ever dealt with. Congratulations on doing it right. Overall Rating
5 Star Review
 
Date Reviewed: 07/15/2009
support from unknown
Member Since:
06/29/2009

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Reviews
Great site, easy interface. Overall Rating
5 Star Review
 
Date Reviewed: 07/01/2009
ttolbert from TX
Member Since:
11/13/2008

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Reviews
The overnight shipping charges are high in my opinion, but I'm glad that what I needed was in stock. This is a very easy site to navigate. Overall Rating
4 Star Review
 
Date Reviewed: 06/17/2009
bmeyer from unknown
Member Since:
11/18/2008

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Reviews
I continue to be impressed by this company! Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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