Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 77 171 1161
Neutral (3) 0 1 20
Negative (1 or 2) 3 4 31
Total Reviews 80 176 1212
Avg Rating 5 Star Review
4.76
5 Star Review
4.80
5 Star Review
4.74
Address: PO Box 13069
Spokane, WA 99213 - US
Website: http://www.onecall.com?PMNID=907
Business Hours: 6am - 8pm PT
Sales Phone: 877-340-4770
Service Phone: 877-340-4770
Sales Email: onecall@onecall.com
Cust Service Email: onecall@onecall.com

OneCall.com

http://www.onecall.com?PMNID=907

With PriceGrabber Since 04/23/2001


Sort Reviews by: Date Rating
Date Reviewed: 11/22/2009
Rick47J from unknown
Member Since:
11/12/2009

View Member's:
Reviews
Im glad I found onecall . I have used my machine and it has worked perfectly in every way. I am very pleased with Onecall. Overall Rating
5 Star Review
 
Date Reviewed: 11/22/2009
robertr from unknown
Member Since:
11/13/2009

View Member's:
Reviews
I purchased my onkyo from onecall over 10 years ago. it was double boxed and is still running w/o any problems. back then phone support was friendly an processed the purchase quickly. this purchase is no different. not only was the order placed around 6pm est it was shipped today as well.. WOW. If you guys sold other stuff I'd buy from you all the time. Fed ex ground screwed delivery date and my wife was home all day off from work to sign for it... they stated they loaded it on another truck... anyways fedex delivered the next day and i expressed anger to fedex over this as well as to onecall... i explained to onecall they should be reimbursed for shipping, however oncall said it would be easier to give me a $50 credit... AWESOME but not fair to onecall. Overall Rating
5 Star Review
 
Date Reviewed: 11/22/2009
pallpatel from unknown
Member Since:
11/06/2009

View Member's:
Reviews
friendly - knowledgable Overall Rating
5 Star Review
 
Date Reviewed: 11/20/2009
benditt from unknown
Member Since:
11/04/2009

View Member's:
Reviews
Your site was one of the easiest to use for a web store. Merchandise was easy to locate and there was great variety. I have been to many internet stores and find yours to be one of the finest. I will be back if I need anything in the Audio-Video field. Overall Rating
5 Star Review
 
Date Reviewed: 11/20/2009
cwaybrig from unknown
Member Since:
11/04/2009

View Member's:
Reviews
Products arrived well packaged (double-boxed) and on time. Overall Rating
5 Star Review
 
Date Reviewed: 11/19/2009
krnewenham from unknown
Member Since:
11/10/2009

View Member's:
Reviews
The customer service rep I transacted with has outstanding customer and technical skills. World class customer service! An outstanding experience overall from the ordering process to delivery of my purchase. Great Job!!! Overall Rating
5 Star Review
 
Date Reviewed: 11/19/2009
vegasjazz from unknown
Member Since:
11/10/2009

View Member's:
Reviews
I did not like onecall using fedex as shipper. I have had trouble in the past with fedex. onecall told me they prefer fedex. then why do giants such as qvc, amazon and hsn all use ups ? I told onecall I would never buy from them again as long as they continue to use fedex. Overall Rating
4 Star Review
 
Date Reviewed: 11/19/2009
marth1959 from unknown
Member Since:
11/03/2009

View Member's:
Reviews
Lee was very helpful, he really went out of his way to help me make the right choice. I feel that lee is a great asset to your Company,deserves a raise. Thank you so much!!!! Overall Rating
5 Star Review
 
Date Reviewed: 11/18/2009
jthatbmore from unknown
Member Since:
11/02/2009

View Member's:
Reviews
Miserable customer service. I will return the item to YOU instead of"calling [sic] Sony." Overall Rating
1 Star Review
 
Date Reviewed: 11/15/2009
wpt1958 from unknown
Member Since:
10/30/2009

View Member's:
Reviews
Thank you Rob for the great service! I usually order online, but I had to deal on the phone for price matching. Rob, your sales rep confirmed my price and processed my order within minutes! Thanks again for the great service and great price.---------Bill Overall Rating
5 Star Review
 
Date Reviewed: 11/15/2009
lguyot2 from unknown
Member Since:
10/30/2009

View Member's:
Reviews
Great experience! Overall Rating
5 Star Review
 
Date Reviewed: 11/12/2009
bmancrock2 from unknown
Member Since:
10/27/2009

View Member's:
Reviews
very fair and quick to respond to e mails Overall Rating
5 Star Review
 
Date Reviewed: 11/12/2009
ctflynn from unknown
Member Since:
08/22/2009

View Member's:
Reviews
Convincing product presentation on website, fast shipping at no cost, clean packaging and out of the box performance made this purchase a real pleasure. Order confirm, sales receipt, shipping confirm with FedEx link was quick, clear, accurate. Overall Rating
5 Star Review
 
Date Reviewed: 11/11/2009
puddning from unknown
Member Since:
11/02/2009

View Member's:
Reviews
Excellent transaction - one of my best ever Highly recommend A+++++ Overall Rating
5 Star Review
 
Date Reviewed: 11/11/2009
jb3934 from unknown
Member Since:
10/26/2009

View Member's:
Reviews
good price, good selection, easy websiteto navigate Overall Rating
5 Star Review
 
Date Reviewed: 11/07/2009
jblazze74 from unknown
Member Since:
10/22/2009

View Member's:
Reviews
I called for assistance two times before i made a purchase and both times the person who helped me was great. They knew what they where talking about and where very nice. Give both of them a raise!! Overall Rating
5 Star Review
 
Date Reviewed: 11/06/2009
cahigley from unknown
Member Since:
10/21/2009

View Member's:
Reviews
I've purchased some big ticket items from One Call and love everything! The employees are always great! Looking forward to receiving my new items!! Thanks! Overall Rating
5 Star Review
 
Date Reviewed: 11/05/2009
k2ee from unknown
Member Since:
10/20/2009

View Member's:
Reviews
Ordering over the phone was quick and easy. The rep was efficient and friendly and didn't push when I refused a couple of other offers given to me. Overall I was very happy with the ordering process, but then again I don't have the product yet... Overall Rating
5 Star Review
 
Date Reviewed: 11/01/2009
JJayzon1 from unknown
Member Since:
10/16/2009

View Member's:
Reviews
I had to return my lense due to a defect when I called the customer service was great. Thanks Overall Rating
5 Star Review
 
Date Reviewed: 11/01/2009
m.w.g from unknown
Member Since:
10/16/2009

View Member's:
Reviews
The order will be delayed due to manufacturer lag, so I cannot rate delivery or receipt yet, though Lee R. was very personable. He also had to go to some length in order to procure the item I wanted, and should be commended for that as well. Overall Rating
4 Star Review
 
Date Reviewed: 11/01/2009
mkorsonsky from unknown
Member Since:
10/16/2009

View Member's:
Reviews
So far, so good. Not in a hurry for delivery, so if order shows up within a week or so, I'm good. Prefer to buy online, out of state, with no tax, free shipping sites. Overall Rating
5 Star Review
 
Date Reviewed: 10/31/2009
mmit0126 from unknown
Member Since:
10/15/2009

View Member's:
Reviews
This is my 3rd large order from them and they have always shipped in a timely manner, deliveries were undamaged, and the products worked first time out of the carton! Overall Rating
5 Star Review
 
Date Reviewed: 10/29/2009
rezeile8 from unknown
Member Since:
10/13/2009

View Member's:
Reviews
So far terrible. Like I said I've never received the first one. Overall Rating
1 Star Review
 
Date Reviewed: 10/29/2009
mikewludy from unknown
Member Since:
10/13/2009

View Member's:
Reviews
Great experience, no high pressure to buy warranty, extras. The CS person advised me of these things and did not press further. That means a lot as others internet vendors seem to grind on you for this. Overall Rating
5 Star Review
 
Date Reviewed: 10/29/2009
tracy.hamilton from unknown
Member Since:
10/13/2009

View Member's:
Reviews
I am pleased with my purchase. I will do business here again. Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
Page: 1 | 2 | 3 | 4 | 5 | Next »
Click here to report a problem or an abuse of our rating system.
 

Advertisement