Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 15 32 1294
Neutral (3) 1 1 128
Negative (1 or 2) 2 6 356
Total Reviews 18 39 1778
Avg Rating 4 Star Review
4.11
4 Star Review
4.08
4 Star Review
3.85
Address: 5614 New Utrecht Ave.
Brooklyn, NY 11219 - US
Website: http://www.refurbdepot.com
Business Hours: n/a
Sales Phone: 800-660-4443
Service Phone: 800-660-4443
Sales Email: sales@refurbdepot.com
Cust Service Email: customerservice@refurbdepot.com

RefurbDepot

http://www.refurbdepot.com

With PriceGrabber Since 01/27/2000


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Date Reviewed: 11/22/2009
Sanxel from unknown
Member Since:
11/06/2009

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Reviews
I am hopping that all will go well this is second order and had no problems before and not looking for problems now thankyou for your service Yours truly customer Big Stan. Overall Rating
5 Star Review
 
Date Reviewed: 11/20/2009
DEANIERP from unknown
Member Since:
11/04/2009

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Reviews
HELPFUL AND IN DEPTH INFORMATION ON PRODUCT. GOOD DEFININTIONS ON "REFURBISHED". WHAT SOLD ME WAS WHAT WAS IN THE BOX, BESIDES PRODUCT AND THE CONDITION OF COMPONENTS. A BREEZE TO ORDER FROM YOU! THANKS!! AFR Overall Rating
4 Star Review
 
Date Reviewed: 11/19/2009
rdjkbk from unknown
Member Since:
11/10/2009

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Reviews
The request to call the credit card company because the billing address is different than the shipping address seems like an unnessary hassle. I have placed many orders online with the two addresses and never had any kind of difficulty. Overall Rating
4 Star Review
 
Date Reviewed: 11/14/2009
vvsood from unknown
Member Since:
10/27/2009

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Reviews
Good deals for price. Overall Rating
4 Star Review
 
Date Reviewed: 11/12/2009
clanmc from unknown
Member Since:
11/24/2002

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Reviews
Have shopped with and recommended Refurb Depot.com since 2004. Overall Rating
5 Star Review
 
Date Reviewed: 11/09/2009
doanel from unknown
Member Since:
10/24/2009

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Reviews
The merchant really need to include the option of shipping via USPS to either address or PO Box, as UPS will usually leave packages outside the door if the recipient is not at home at the time the delivery person arrives. This results in lost or stolen packages. Overall Rating
3 Star Review
 
Date Reviewed: 10/27/2009
rolfnh2000 from unknown
Member Since:
10/27/2009

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Reviews
DO NOT USE REFURB DEPOT!! As far as I'm concerned they are a bunch of criminals. I bought a TV from them a month ago and I'm still waiting to receive it. I have called them repeatedly and they have continually lied to me saying that the TV is "in route". Do not trust these guys and don't trust the other positive reviews on this board. I have already reported them to the Better Business Bureau. Overall Rating
1 Star Review
 
Date Reviewed: 10/26/2009
D1359B from CT
Member Since:
07/07/2004

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Reviews
FIRST TIME BUYER Overall Rating
5 Star Review
 
Date Reviewed: 10/20/2009
texs from unknown
Member Since:
08/05/2009

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Reviews
ordering was a breeze. that is all i can say right now because i have not recived the prouduct. Overall Rating
5 Star Review
 
Date Reviewed: 10/20/2009
guillermotorres4 from unknown
Member Since:
10/04/2009

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Reviews
I've been a customer of RefurbDepot for more than 5 years. I've bought a lot of merchandises from them. I've never had a problem. I'm very happy with their services, so far. Overall Rating
4 Star Review
 
Date Reviewed: 10/09/2009
Howiepilot from unknown
Member Since:
09/23/2009

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Reviews
I have ordered with you before and the item was as you stated. I find that refurbished items by the manufacturer is an excellent way to obtain quality items at a reduced price. I have been doing it over the years and have never been disatified. Refurbdepot is a excellent web site and I have passed it on to my friends and family. H. Horton Overall Rating
5 Star Review
 
Date Reviewed: 09/19/2009
pope111 from unknown
Member Since:
09/03/2009

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Reviews
so far my experience with refurbdepot has been excellent , only i have not gotten any info on shipping & delivery date as of yet & i did not find a link @ checkout to give me that info Overall Rating
4 Star Review
 
Date Reviewed: 09/18/2009
jmiklos578 from unknown
Member Since:
09/02/2009

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Reviews
Odering was fast and easy. If merchandise works properly I will rate them the same. Also delivery. Overall Rating
5 Star Review
 
Date Reviewed: 09/18/2009
vicmbob1935 from unknown
Member Since:
05/16/2007

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Reviews
YOUR SITE IS GREAT I WILL TELL EVERYONE ABOUT YOUR WEBSITE! V. MILES. Overall Rating
5 Star Review
 
Date Reviewed: 09/14/2009
s2kredline from NJ
Member Since:
09/14/2009

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Reviews
Refurbdepot is the absolute worst retailer I have ever dealt with. I ordered 2 Samsung video recorders on the 10th and did not ship until the 18th. I paid for 2nd day air as I wanted the video recorders on the 12th. They never notified me it would arrive 9 days late. They then shipped it GROUND after I paid for the 2nd day air which means they made a nice little spread. I wanted to return them unopened as I didn't need them anymore cause they came so much later than expected. They were then rude and only agreed to give me back 85% of my purchase price. I still have not received the refund of 300 bucks and it has been 16 days since they received my RMA. They are rude and extremely unprofessional. The customer service rep told me to "have a nice life" at the end of the call!!! They deserve to never make another sale again. You are taking a huge risk if you purchase something from refurbdepot.com as I have read numerous other reviews. I reported them to the Better Business Overall Rating
1 Star Review
 
Date Reviewed: 09/04/2009
Drymar from unknown
Member Since:
10/12/2007

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Reviews
I have had excellent experience with remanufactured/refurbished products from Refurb Depot, for several years. They have performed as well as new merchandise. I recommend this vendor to my clients. Overall Rating
5 Star Review
 
Date Reviewed: 09/03/2009
ian from unknown
Member Since:
08/18/2009

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Reviews
Submitting order is a problem where postal address is a PO box (no mail delivery in area)but shipping address is physical address of house.Website needs to be updated to remove anomoly. Overall Rating
4 Star Review
 
Date Reviewed: 08/26/2009
mikeratchford from unknown
Member Since:
08/10/2009

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Reviews
Placing order was easy. Explanation of items seems to be complete. As long as the item is processed, recieved, and meets my expectations I will be completly satisfied Overall Rating
5 Star Review
 
Date Reviewed: 08/20/2009
jackbaen from unknown
Member Since:
08/04/2009

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Reviews
OK Overall Rating
4 Star Review
 
Date Reviewed: 08/17/2009
charles1970 from unknown
Member Since:
08/01/2009

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Reviews
first time ordering from this wedsite..will see if excellent rating holds up Overall Rating
5 Star Review
 
Date Reviewed: 08/10/2009
kk5yb from unknown
Member Since:
07/25/2009

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Reviews
This was my first order and I was very satisfied with it. Communications were timely and informative. Arrival of shipment was very fast and the packaging was excellent with all items safe from damage. I have placed other orders with RefurbDepot since the one reviewed and am expecting the same outstanding service from them. I Have recommended them to friends and family, and feel confident that they will be as satisfied as I am. Overall Rating
5 Star Review
 
Date Reviewed: 08/07/2009
toriasmom from unknown
Member Since:
10/17/2002

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Reviews
This is the worst company to do business with ever. Check their shady shipping policies. I have a receipt that says Next Day Air and the merchandise is not scheduled to arrive for 8 days - and I paid $130 for the shipping. Completely unacceptable and unresponsive customer service. I will never do business with them again. Overall Rating
1 Star Review
 
Date Reviewed: 07/31/2009
samcain26 from unknown
Member Since:
07/15/2009

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Reviews
The best site to order off of!!! Overall Rating
5 Star Review
 
Date Reviewed: 07/16/2009
whnwlwe from unknown
Member Since:
06/30/2009

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Reviews
Would have second thoughts re: another purchase. Overall Rating
2 Star Review
 
Date Reviewed: 07/16/2009
gialvar from unknown
Member Since:
06/30/2009

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Reviews
should have free shipping Overall Rating
4 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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