PriceGrabber User Rating for Dell.com - Online Shopping at Comcast.net | Shop Online | Appliances | Furniture

Merchant Ratings

	Past 3 Months	Past 6 Months	All-time
Positive (4 or 5)	3	10	3892
Neutral (3)	1	1	296
Negative (1 or 2)	2	7	570
Total Reviews	6	18	4758
Avg Rating	3.33	3.22	4.13

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Website:	http://www.dell.com
Business Hours:	n/a
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Dell.com

http://www.dell.com

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Date Reviewed: 10/20/2009
amitjain.312 from unknown Member Since: 03/29/2009 View Member's: Reviews	I will always come back to shop here if prices are good here because they are reputed company with no fruad onle	Overall Rating

Date Reviewed: 10/04/2009
drobieson from unknown Member Since: 11/20/2008 View Member's: Reviews	The ordering procedure for Dell ink jet is very simple, very pleased with service. Thanks Dell	Overall Rating

Date Reviewed: 09/21/2009
josethilak from unknown Member Since: 05/28/2008 View Member's: Reviews	Faster Build time would be helpful	Overall Rating

Date Reviewed: 08/28/2009
Grandville from MI Member Since: 08/28/2009 View Member's: Reviews	Ordered a camera in silver finish. Order was acknowledged. Dell then shipped a black one. Said that they didn't have any silver ones so they shipped a black one instead. What's up with that?	Overall Rating

Date Reviewed: 08/25/2009
njmoeman from unknown Member Since: 02/01/2007 View Member's: Reviews	Worst customer service ever. I never experienced such low rate service from a vendor. I told the representative that this review will be posted and she said go right ahead. I placed an order listed in stock they then tell me its out of stock not to mention the 6 people i was transferred too.	Overall Rating

Date Reviewed: 08/22/2009
rls2882 from FL Member Since: 11/02/2005 View Member's: Reviews	Such great response to shipping. Have now used the product and find it very easy to set up. Voice commands are clear and factual. Easy to input instructions. 4.3" screen is clear and easily readable. Thus far I'm very pleased with this unit. It was highly confusing choosing a GPS as there are many on the market. Garmin is a very reputable company which is why I chose it. Updating to current maps was a bit cumbersome but worked well. Very pleased.	Overall Rating

Date Reviewed: 08/19/2009
yolie80s from unknown Member Since: 02/27/2009 View Member's: Reviews	love this site, very easy to use, i will be back again	Overall Rating

Date Reviewed: 08/11/2009
p2sgirl from unknown Member Since: 01/24/2002 View Member's: Reviews	We ordered the Panasonic VIERA TCL37S1 37" LCD television from Dell. Before we attempted to set it up, we were awaiting for a screen protector. In opening the box, come to find out that the the TV was damaged. The next morning, my husband called Dell, spoke to one agent and then her supervisor. Given that we didn't respond within 21 days since ordering (1 week for shipping to Ak.) but less than 30 days, they would not honor an exchange. Tough luck! And to long-time customer of their computers! So now, we're taking this up with our CC company. Word of advice: Upon receiving your merchandise via UPS or FEDEX, ask them to wait while you open the box to see that no damage has occurred physically and even if the box looks fine (ours did.) Immediately hook up your merchandise to make certain it works. You only have 21 days from the time you hit "confirm order" to do this. These crooks don't deserve good business. Spare yourself the grief.	Overall Rating

Date Reviewed: 08/11/2009
kinyeung from unknown Member Since: 11/05/2008 View Member's: Reviews	dell has been pretty good so far, more sales would be nice for up-coming holiday!	Overall Rating

Date Reviewed: 08/10/2009
makedonsky from NY Member Since: 05/14/2003 View Member's: Reviews	(Edited August 10th by makedonsky) Ordered "Lumix DMC-LX3" listed as "in stock" on their web site. Order shipment twice delayed so far (it's actually back-ordered, but they did not tell me until the original estimated delivery date two weeks later; same scenario repeated second time today). To add an insult to injury, they now refuse to change the delivery address claiming that their "system" does not allow that. (Am I supposed not to move for 3 months just because they cannot deliver on time??) The customer service cannot provide any information beyond that. Outrageous, simply outrageous!	Overall Rating

Date Reviewed: 07/30/2009
rufa33 from MI Member Since: 12/15/2003 View Member's: Reviews	Terrible customer support. Can't cancel order if by a mistake ordered the wrong item. Never will buy from them again.	Overall Rating

Date Reviewed: 07/18/2009
delchristensen8365 from unknown Member Since: 01/13/2009 View Member's: Reviews	Happy times	Overall Rating

Date Reviewed: 07/10/2009
sraj98 from unknown Member Since: 11/12/2008 View Member's: Reviews	good experience	Overall Rating

Date Reviewed: 07/10/2009
ezrodriguez from unknown Member Since: 06/07/2007 View Member's: Reviews	Dell is Great through this service but is higher in price than others Online.	Overall Rating

Date Reviewed: 06/17/2009
jabushaw from CA Member Since: 06/17/2009 View Member's: Reviews	in the past I've purchased 3 laptops, 1 desktop, monitor, and printer from Dell. I have been happy with their customer service until the last few days. The newest laptop, less than 3 mos old, the hard drive crashed and I lost important files. The printer purchased from DELL came with a 1 yr warranty. One year and one week later, the printer crashed! Seeing my past purchase history, I expected Dell to negotiate and offer me some kind of help. They offered "Buy a new printer." Today I went on to Dell 10 sale to buy a 20in.monitor for $89 the first hour the first day of a 2 day sale and was told they were sold out. Called customer service and they were very unhelpful saying that they were out of stock. I told them its called "bait and switch" here in the U.S.	Overall Rating

Date Reviewed: 06/17/2009
eball28 from unknown Member Since: 11/23/2008 View Member's: Reviews	Good	Overall Rating

Date Reviewed: 05/25/2009
mark.randolph.italy from unknown Member Since: 04/05/2009 View Member's: Reviews	Anxious to see how quickly my order ships. Still waiting for item to ship. Item is still backordered? I did not know until I finalized that the item would not ship for 3 months!	Overall Rating

Date Reviewed: 05/24/2009
nichols_regina from unknown Member Since: 06/05/2008 View Member's: Reviews	Dell has been a very easy company to work with and get the things I need...	Overall Rating

Date Reviewed: 05/13/2009
rafael3111 from unknown Member Since: 05/31/2008 View Member's: Reviews	Great product and great price.	Overall Rating

Date Reviewed: 05/12/2009
dmcsloy from unknown Member Since: 05/18/2008 View Member's: Reviews	"Building" a computer is a bit intimidating, but the website walked me through fairly easily. I am just hoping that it all works well when I get it. I am on my second Dell desktop, now, and am excited to be going to a laptop.	Overall Rating

Date Reviewed: 05/10/2009
eiji619 from PA Member Since: 08/21/2004 View Member's: Reviews	Dell is suck, they cancel my order without send me e-mail, and they don't offer any compensation. I have to check my order status to found out my order got cancel. The customer service is bad too, they switch thier responsibility and keep transfer me to differnt departments.	Overall Rating

Date Reviewed: 05/06/2009
hrlpsyd from unknown Member Since: 04/03/2009 View Member's: Reviews	I love Dell!	Overall Rating

Date Reviewed: 05/05/2009
zamfir27 from CA Member Since: 05/05/2009 View Member's: Reviews	Ordered hard drive on May 4, 2009. Checked next day to see if they were processing my order. They updated the estimated shipping date to May 18, 2009!! Apparently, Dell is taking as many orders as they can BEFORE they are actually shipping anything. That makes me sad.	Overall Rating

Date Reviewed: 04/30/2009
rajashokkumar from unknown Member Since: 10/27/2008 View Member's: Reviews	Though site has all information , 1) I feel it's missing the deal information which make me to go to someother website before coming to dell. 2) Also some of the page has the information tough to browse. Thanks,	Overall Rating

Date Reviewed: 04/29/2009
leases26800 from unknown Member Since: 03/28/2009 View Member's: Reviews	"2nd Business Day Delivery - Fast Delivery" noted during checkout process however confirmation email lists 4 business days later as anticipated delivery date. Perhaps they are just being overly cautious?	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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