PriceGrabber User Rating for Shoebuy.com - Online Shopping at Comcast.net | Shop Online | Appliances | Furniture

Merchant Ratings

	Past 3 Months	Past 6 Months	All-time
Positive (4 or 5)	4	5	30
Neutral (3)	0	0	3
Negative (1 or 2)	1	1	13
Total Reviews	5	6	46
Avg Rating	4.00	4.17	3.67

Address:	101 Arch Street, 16th Floor Boston, MA 02110 - US
Website:	http://www.shoebuy.com
Business Hours:	M-F 9am-8pm, Sat 10am-6pm, Sun 12pm-6pm EST
Sales Phone:	n/a
Service Phone:	888-200-8414
Sales Email:	n/a
Cust Service Email:	service@shoebuy.com

Shoebuy.com

http://www.shoebuy.com

With PriceGrabber Since 05/29/2003

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Date Reviewed: 11/11/2009
medilass from unknown Member Since: 10/26/2009 View Member's: Reviews	It's the first time that I have ordered from this site and I am, so far, very impressed. I look forward to a very long and lucrative relationship.	Overall Rating

Date Reviewed: 10/23/2009
rekwaj from unknown Member Since: 10/07/2009 View Member's: Reviews	The service is very efficient.	Overall Rating

Date Reviewed: 09/30/2009
jnj.cates from unknown Member Since: 09/14/2009 View Member's: Reviews	Very user friendly site. Thank you,!	Overall Rating

Date Reviewed: 09/15/2009
amya_ward from unknown Member Since: 08/30/2009 View Member's: Reviews	i didnt have the option to expedite the shipping. that was very dissappointing. and i had to call the websites phone number to find that out.	Overall Rating

Date Reviewed: 08/28/2009
woodstock88 from OR Member Since: 08/28/2009 View Member's: Reviews	It's a great disappointment. Ordered a pair of shoes in size 6.5. However, the left shoe came in size 6.5 but the right shoe was in size 7.5. I've written to Shoebuy twice to ask for a resolution but they did not reply at all. It's ridiculous that items were not properly checked prior to shipment. Would not recommend non-US residents to patronise Shoebuy since they do not provide prompt response to problems, despite Shoebuy's claim about shopping with confidence and satisfaction guarantee. I'll never buy anything from Shoebuy again.	Overall Rating

Date Reviewed: 08/11/2009
orre from unknown Member Since: 07/26/2009 View Member's: Reviews	It was fast and quick to place my order Thanks for the free shipping	Overall Rating

Date Reviewed: 02/07/2009
gram2drc from unknown Member Since: 01/22/2009 View Member's: Reviews	first time...easy...will use it again!	Overall Rating

Date Reviewed: 12/21/2008
sar_donn from NY Member Since: 12/21/2008 View Member's: Reviews	A WARNING about returns. Place an order for each individual pair of shoes you buy. They issue is that they only give you 1 label for your returns regardless of how many boxes they sent with your order. This is a problem because most orders are shipped with each pair of shoes in its on shipping box. I bought two pairs of boots from shoebuy.com. Neither pair of boots worked out for me so I am planning on returning them. I now have 2 large boxes and 1 label. This means that I am going to have to pay for shipping back to shoebuy.com or buy a huge box, to the tune of $18, that is big enough to fit both boxes. I will not be ordering from shoebuy again. It's just to much hassle. I will be sticking to zappos.com. MUCH better customer service.	Overall Rating

Date Reviewed: 10/20/2008
wkleiman from unknown Member Since: 11/30/2006 View Member's: Reviews	I HATE SHOEBUY.COM!!!!!!!!!! I placed my order, then they sent me multiple e-mail confirmations. THEN, they made me call them to verify the order and billing info over the phone. THEN, they cancelled the order because they were out of stock!! Unbelievable! I will NEVER do business with them again!	Overall Rating

Date Reviewed: 10/18/2008
tim_s_miller from WA Member Since: 12/05/2004 View Member's: Reviews	Great merchant.	Overall Rating

Date Reviewed: 09/11/2008
OCShoeShopper from CA Member Since: 09/11/2008 View Member's: Reviews	Wow! I am so happy I found this place! I originally bought a pair of sketchers from a departmet store. They were too narrow but the store did not carry wide width. I returned them and found the wide width here. With the free shipping and 10% discunt, they ended up to be 20 dollars less! I ordered on the 8th, and they came on the 11th. They fit great and were in brand-spankin-new (never tried on) condition. I would recommend to anyone!	Overall Rating

Date Reviewed: 09/02/2008
quiltmaker4 from unknown Member Since: 08/24/2008 View Member's: Reviews	Great prices. Easy to use. Like free shipping	Overall Rating

Date Reviewed: 06/25/2008
valapoz from TN Member Since: 06/25/2008 View Member's: Reviews	Very fast service, easy transaction, exactly what I ordered.	Overall Rating

Date Reviewed: 06/11/2008
1andyparker from unknown Member Since: 10/27/2007 View Member's: Reviews	I would love to have been given the option of choosing my shipping method , instead of having to call customer service.	Overall Rating

Date Reviewed: 06/05/2008
jandl1988 from unknown Member Since: 05/20/2008 View Member's: Reviews	My experience, thus far, has been very positive. Hopefully, the item will be shipped promptly, will fit and I won't have to send it back. But, if I do, hopefully it will be as easy. Thank you.	Overall Rating

Date Reviewed: 06/04/2008
subhajyoti from FL Member Since: 11/28/2004 View Member's: Reviews	Never received the order. It was canceled without my knowledge, and I never received any intimation.	Overall Rating

Date Reviewed: 04/30/2008
smshoes from unknown Member Since: 04/30/2008 View Member's: Reviews	(Edited May 19th by smshoes) Shoes arrived in a reasonable amount of time. I decided to return them. I had some trouble getting them back to Shoebuy and the customer service was not very responsive. Eventually, I asked to speak to a manager who was great in solving my problem.	Overall Rating

Date Reviewed: 04/29/2008
juha.ruokolainen from unknown Member Since: 04/13/2008 View Member's: Reviews	Selection of shoes was excellent, instructions on how to order were clear, can't wait to receive the shoes ...	Overall Rating

Date Reviewed: 04/23/2008
cjshoop83 from unknown Member Since: 03/08/2008 View Member's: Reviews	Great Site! I wish more shoes were in stock!!	Overall Rating

Date Reviewed: 04/17/2008
valeriewmc from VA Member Since: 01/12/2005 View Member's: Reviews	I have been buying my shoes from shoebuy.com for years now. I would not think of buying them any other way. Free returns and exchanges? You can't beat that and they are quick about shipping.	Overall Rating

Date Reviewed: 04/17/2008
advsrvs7 from unknown Member Since: 04/01/2008 View Member's: Reviews	'Twas a good shopping experience, items were available and shopping procedure clearly explained. I am looking forward to receiving my order and hope to continue the good shopping experience.	Overall Rating

Date Reviewed: 04/16/2008
libbycholerton from unknown Member Since: 03/31/2008 View Member's: Reviews	I love shoebuy.com AND fatwallet.com I did not initially find the shoes on the shoebuy website that I bought here (why, I don't know) but once I found them at another co website, I was able to find them in stock at Shoebuy and for less money. The website is not real easy to find flip flops on,	Overall Rating

Date Reviewed: 04/16/2008
debbiepuetz from unknown Member Since: 03/31/2008 View Member's: Reviews	Needed a black shoe, but had to settle for brown because everything in the type ,style, and xwide size I needed was out of stock . Was very disappointed.	Overall Rating

Date Reviewed: 04/16/2008
rairfnd from unknown Member Since: 03/31/2008 View Member's: Reviews	harder than average to use	Overall Rating

Date Reviewed: 04/11/2008
ShawnCapone from MN Member Since: 12/27/2002 View Member's: Reviews	I have used Shoebuy.com many times now with great results	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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