Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 632 1030 1390
Neutral (3) 14 19 36
Negative (1 or 2) 3 7 141
Total Reviews 649 1056 1567
Avg Rating 4.5 Star Review
4.66
4.5 Star Review
4.67
4.5 Star Review
4.39
Address: 105 Harrison Avenue
Harrison, 07029 - US
Website: http://www.amatteroffax.com/
Business Hours: Mon-Thurs 10AM - 6PM, Friday 10am - 2pm
Sales Phone: 973-485-8900
Service Phone: 973-482-3700
Sales Email: jonathan@amatteroffax.com
Cust Service Email: kelly@amatteroffax.com

A Matter of Fax

http://www.amatteroffax.com/

With PriceGrabber Since 05/22/2000


Sort Reviews by: Date Rating
Date Reviewed: 11/23/2009
kheyfitv from NY
Member Since:
11/22/2009

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Reviews
Bought a projector lamp: very happy with the entire process so far. Overall Rating
5 Star Review
 
Date Reviewed: 11/23/2009
glmunday from NC
Member Since:
11/23/2009

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Reviews
I purchased a replacement projector bulb for my sony TV and was expecting it to take a week or two to arrive. Three days and "presto" it was here. Great service! Overall Rating
5 Star Review
 
Date Reviewed: 11/21/2009
nsticklen from unknown
Member Since:
09/30/2005

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Reviews
I've purchased large printers from this company and also toners. Fast shipping on all orders even when selecting regular shipping method. I would highly recommend. Overall Rating
5 Star Review
 
Date Reviewed: 11/21/2009
dturner4 from unknown
Member Since:
10/06/2005

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Reviews
I had no trouble finding the toner I needed. Shipping was fast and I was notified via email every step in the process. I would definitely recommend A Matter of Fax to anyone needing printer supplies Overall Rating
5 Star Review
 
Date Reviewed: 11/21/2009
vandall from unknown
Member Since:
07/03/2007

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Reviews
I could not figure out which product to purchase and a represenative helped me choose. Great service from this company. Shipment was received in a timely manner. I would recommend this company to others. Keep up the good work. Overall Rating
5 Star Review
 
Date Reviewed: 11/18/2009
bsellnow from unknown
Member Since:
12/26/2004

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Reviews
I've used this company for over three years and have never had a problem. Reliable. Consistent. Good Value. No need to go anywhere else. Overall Rating
5 Star Review
 
Date Reviewed: 11/18/2009
MartyHaug from unknown
Member Since:
01/12/2008

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Reviews
Highly recommend Matter of Fax, service was excellent. Cartridges arrived in great shape in a timely manner. Overall Rating
5 Star Review
 
Date Reviewed: 11/18/2009
CompuSoft from NY
Member Since:
09/28/2005

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Reviews
Very enjoyable shopping experience. Fast Shipping and best prices. Overall Rating
5 Star Review
 
Date Reviewed: 11/17/2009
xinfoman from unknown
Member Since:
04/23/2007

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Reviews
I ordered a toner for canon MF6500 and works great. I would recommend to friends. Overall Rating
5 Star Review
 
Date Reviewed: 11/16/2009
visionstan from unknown
Member Since:
10/10/2006

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Reviews
I thought I picked the free shipping when I placed the order, but was charged for expedited shipping (~$15). I emailed the company, and soon after got a phone call back and they refunded me for the shipping charge. Even though the mistake may well have been mine. So of course I'm very happy with the service, and I'm sure I'll order from them again. Overall Rating
5 Star Review
 
Date Reviewed: 11/13/2009
customsurfaces from OH
Member Since:
11/13/2009

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Reviews
Product was received quickly and correctly. What more could you ask for!! Overall Rating
5 Star Review
 
Date Reviewed: 11/12/2009
jhanken from CA
Member Since:
11/12/2009

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Reviews
I can't quite articulate why, but when I ordered the replacement bulb for my InFocus X2, I wasn't absolutely sure I was ordering the correct bulb. It is not that the sight was unclear necessarily, I just had the feeling that there may have been conflicting information. For example, another projector that supposedly uses the same OEM lamp was directed to a different replacement part with a slightly different cost. Oh, well. I wish I could be more specific, but you can't ask me to remember details like that for more than a day or so. Bulb worked great. Thanks! Overall Rating
5 Star Review
 
Date Reviewed: 11/12/2009
rio20399 from MI
Member Since:
11/12/2009

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Reviews
Would recommend-smooth transaction Overall Rating
5 Star Review
 
Date Reviewed: 11/12/2009
wa8ycd from WV
Member Since:
11/12/2009

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Reviews
Did some research online comparison and they had very competitive prices. Delivery was quick. This was my second order with them, will most likely use them again. A little pesky on the after-sale calls, though. Overall Rating
5 Star Review
 
Date Reviewed: 11/12/2009
DonMoe from FL
Member Since:
11/12/2009

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Reviews
I ordered a replacement lamp for a friend's Sony KF-50WE610 TV and had it shipped to him directly. It arrived in good condition and works fine. He is very pleased. The price was very attractive with free shipping and no sales tax. Overall Rating
5 Star Review
 
Date Reviewed: 11/12/2009
gatorinoz from unknown
Member Since:
01/14/2006

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Reviews
Shipping via regular (ground) delivery was very fast (faster than expected actually) and free and packaged well. However, there were 2 issues. Most importantly, I expected a new OEM Brother Toner cartridge. What I got was a refilled Brother Toner cartridge - so, not as advertised on the website. Also, beware when selecting the shipping mode on the website - the default is express shipping (not the free ground shipping)- I had to call to get this fixed (which they did but you don't get a new invoice showing the correct charge). Overall Rating
3 Star Review
 
Date Reviewed: 11/12/2009
tpizzle63 from VA
Member Since:
11/12/2009

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Reviews
The ordering process was easy. I liked the option of free shipping (just have to wait a bit longer)! Great customer service and follow up after the order was delivered. Overall Rating
4 Star Review
 
Date Reviewed: 11/12/2009
jpenmar from AZ
Member Since:
11/12/2009

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Reviews
Excellent service, quick delivery Overall Rating
4 Star Review
 
Date Reviewed: 11/11/2009
tonykolam from CA
Member Since:
11/11/2009

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Reviews
I googled and found this website for the lowest price. Actually, I 'm looking for a genuine Brother Laser toner and it was advertised as "genuine" and therefore I placed an order. After that, I received a OEM one(that's explain why it is much cheaper than the market price). After using the cartridge for a while, I found the quality is as good as genuine one but the price is much cheaper. Overall Rating
4 Star Review
 
Date Reviewed: 11/11/2009
stocktot from unknown
Member Since:
10/02/2009

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Reviews
I have been shopping with A Matter of FAX for years and I've always been quite satisfied with their service and prices. Overall Rating
5 Star Review
 
Date Reviewed: 11/11/2009
taylorplumbing from PA
Member Since:
11/11/2009

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Reviews
The price was very inexpensive and a quality product. They beat all competitors pricing but quite a bit. Overall Rating
5 Star Review
 
Date Reviewed: 11/11/2009
MackCamera from NJ
Member Since:
11/11/2009

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Reviews
Lamp arrived in good shape. Was easy to install and has been working great. Overall Rating
4 Star Review
 
Date Reviewed: 11/10/2009
minjajean from MO
Member Since:
11/10/2009

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Reviews
package arrived way earlier than I expected and the new lamp for my tv was an easy fit and works fine! Overall Rating
5 Star Review
 
Date Reviewed: 11/10/2009
treyaces from AR
Member Since:
11/10/2009

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Reviews
Price was the least expensive for my required replacement product. The product arrived well within the sellers shipping timeframe. Overall Rating
5 Star Review
 
Date Reviewed: 11/10/2009
anujdhingra from unknown
Member Since:
05/08/2006

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Reviews
Reasonable prices, fast shipping. Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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