Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 65 123 2934
Neutral (3) 3 6 128
Negative (1 or 2) 7 12 391
Total Reviews 75 141 3453
Avg Rating 4.5 Star Review
4.40
4.5 Star Review
4.36
4.5 Star Review
4.30
Address: 426 N.WOOD AVE
Linden, NJ 07036 - US
Website: http://www.us1camera.com
Business Hours: 10:00am - 7:00pm Mon - Thur, 10:00am - 6:00pm Fri, Sat close. open Sun.
Sales Phone: 877-300-5070
Service Phone: 877-300-5070
Sales Email: Info@US1Photo.com
Cust Service Email: Info@US1Photo.com

US1Camera

http://www.us1camera.com

With PriceGrabber Since 08/07/2002


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Date Reviewed: 11/23/2009
James2914 from SC
Member Since:
11/23/2009

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Reviews
So far so good. Overall Rating
5 Star Review
 
Date Reviewed: 11/22/2009
PaminCA from CA
Member Since:
11/22/2009

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Reviews
The salesman asked how I would be using the camera and I truly believe offered me other products based on my expected use. He did not push me to order things that I truly did not want. And the price, compared to others merchants was the best, even with the upgrades that I purchased. Overall Rating
5 Star Review
 
Date Reviewed: 11/19/2009
rconnelly2901 from NC
Member Since:
11/19/2009

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Reviews
I would recommend them. The price was great, shipping and delivery super fast, and while they tried to sell me lots of extra goodies at the end of the sale, they didn't push too much. Overall Rating
4 Star Review
 
Date Reviewed: 11/18/2009
AndrewSmale from unknown
Member Since:
07/11/2008

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Reviews
They delivered what they promised and did it in a cost-efficient and timely manner. I was very impressed with the integrity, quality and reliability of their service. Overall Rating
5 Star Review
 
Date Reviewed: 11/18/2009
wrcmaniac from unknown
Member Since:
09/25/2006

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Reviews
I placed an order for a Canon 5d Mark II lens on November 6, now its November 18 and my order status is still on "pending". On the web site it says that orders ship within 7 to 9 business days. When a sales guy called me after I paced my order, to try to sell me more stuff, said it would take approximately 14 days to get my order. Now it has been two weeks, and I have not received anything, not even an answer to my e-mail inquiring about the status of my order. There is only one positive aspect to this web site: low price, but I am not sure if its worth it! Everything else is beyond horrible.Customer service is practically unreachable, they are only available when they try to sell you something. There is no info whatsoever on the web site whether they have the items in stock (I highly doubt that they do) and getting your order it seems takes more than forever. Unless you really don't care when you'll get your order, and have nerves of steel, give yourself a favor:don't order from us1 Overall Rating
1 Star Review
 
Date Reviewed: 11/18/2009
jloleamey from unknown
Member Since:
11/18/2009

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Reviews
James in sales was fantastic. He was very helpful and made my buying experience great!! I will ask for his help with my next purchase. Overall Rating
5 Star Review
 
Date Reviewed: 11/18/2009
1204lde from NY
Member Since:
11/18/2009

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Reviews
James was attentive to this order. He phoned to inquire whether I had any questions about the product. Overall Rating
5 Star Review
 
Date Reviewed: 11/17/2009
jessica3306 from OK
Member Since:
11/09/2009

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Reviews
I purchased a Canon Rebel Xsi camera for 579 for free shipping. Got called to buy all this extra stuff said no. Then was told total was 599.99. Asked where the extra 20 camera from they said shipping insurance. I tried to argue and he got rude. Looked on website again. Camera went down to 555. Called them to do a price adjustment, they wouldnt guy yelled at me and hung up. Called Manager he "tried" to smooth things I ended up paying 579 all together when it should of been 555.00 got my camera still not happy with service here, will NOT purchase from them again. Overall Rating
1 Star Review
 
Date Reviewed: 11/16/2009
balamin from NY
Member Since:
11/16/2009

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Reviews
After you place your order (with an agreed upon total) they call you with additional charges. If you challenge those charges and try and cancel the order they rudely hang up on you. Overall Rating
1 Star Review
 
Date Reviewed: 11/11/2009
abeck33 from unknown
Member Since:
02/19/2009

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Reviews
The salesman was good about letting me know of specials that were going on and getting me a better deal for price but I requested 2 day shipping and it took four business days to arrive and it took 3 calls to customer service to finally receive a tracking number. Overall Rating
3 Star Review
 
Date Reviewed: 11/10/2009
sdnnelson1 from MN
Member Since:
11/10/2009

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Reviews
Great camera at a great value. Overall Rating
5 Star Review
 
Date Reviewed: 11/03/2009
jsmithcds from WI
Member Since:
11/03/2009

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Reviews
Bruce was the man. Great knowledge ot the product and a great saleman. Thanks justin Overall Rating
5 Star Review
 
Date Reviewed: 11/01/2009
seansphoto from IL
Member Since:
11/01/2009

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Reviews
I usually do all my shopping for camera equipment and electronics locally but I was checking around on the internet to see if I can save few bucks and I found US1Camera with a great price on a Canon camcorder I wanted to purchase but I was hesitant to buy from them since I had not dealt with them in the past, but after checking around about them with different rating sites, I decided to purchase from them since they were well rated by many sites. I placed my order online and I have to say they have been great to me so far. Not only did I get a great price on a top model HD camcorder (Canon HV40), but their shipping was extremely fast and sent exactly what I ordered. Keep in mind they do call you to verify your order, but I can't blame them on verifying large purchases like this anyway. I am a very happy customer and I will definitely come back to them for other camera equipment I would need in the future. Keep up the good work guys! Overall Rating
5 Star Review
 
Date Reviewed: 10/31/2009
griffye78 from MA
Member Since:
10/31/2009

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Reviews
(Edited October 31st by griffye78)  I was contacted by your representatives James Carter, for the verification of purchases. The rep was extremly considerate and answer all question to my satisfaction. He informed me of the additional item that were available to me. The rep worked with me in a professional manner. My experience with your representitive went well. I would recemmond US1camera,but I did found it difficult to tell if my items shipped out or not through the web site. Thank you Overall Rating
5 Star Review
 
Date Reviewed: 10/28/2009
rynnshafer1030 from NJ
Member Since:
10/28/2009

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Reviews
Representative helped me put together a great package with recommendations and discounts that I wouldn't have been able to do on my own. Thank you so much! Overall Rating
4 Star Review
 
Date Reviewed: 10/28/2009
jlcarras from unknown
Member Since:
03/08/2006

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Reviews
Received a call verifying my purchase. James Carter, the customer service rep, suggested other accessories (extra battery, etc). Overall very please with the service I received. I would recommend to others, in part, due to the good customer service and prompt delivery. Overall Rating
4 Star Review
 
Date Reviewed: 10/27/2009
vm0823 from NY
Member Since:
10/27/2009

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Reviews
I was contacted by your representatives for verification of purchases. The rep was extremly considerate for my needs. He informed me of all the additional items and warrenties that were available to me. The rep worked with me in a professional manner. My experience with your representitive is no less than exceptional. I would recemmond US1camera to everyone because of excellent customer services. Thank you Overall Rating
5 Star Review
 
Date Reviewed: 10/26/2009
coachpbt from CA
Member Since:
10/26/2009

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Reviews
Bruce was my customer service rep. I was treated with respect and honesty. Bruce explained the benifits of my product in a very easy to listen fashion. Overall Rating
5 Star Review
 
Date Reviewed: 10/26/2009
hfs10guru from KS
Member Since:
10/26/2009

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Reviews
Wasn't pushy. Offered me a lower price for the 4 year warranty. I didn't tell him I work in video related field, yet very good at not pushing me into buying anything else. Very positive. Would recommend! Overall Rating
5 Star Review
 
Date Reviewed: 10/26/2009
Silverclaim from unknown
Member Since:
06/04/2009

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Reviews
Too much suggestive selling. Overall Rating
4 Star Review
 
Date Reviewed: 10/23/2009
mng350 from CA
Member Since:
10/23/2009

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Reviews
I recommend this merchant to every one i know that want to buy a camera or camcorder .merchant have the lowest prices i found and customer service was really good,i am very happy with my purchase at us1camera thanks. Overall Rating
5 Star Review
 
Date Reviewed: 10/23/2009
johnr2009 from CA
Member Since:
10/23/2009

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Reviews
When I called with a question about my order I was quickly connected to Bruce and he was very helpful and answered all my questions. The service was great and I will recommend US1Camera to my friends. Overall Rating
5 Star Review
 
Date Reviewed: 10/22/2009
BigDogMU78 from PA
Member Since:
10/17/2009

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Reviews
I received a phone call from Bruce from US1Camera the day after I made the purchase online. He was very helpful in verifying my order and making me aware of special offers and coupons that were available for my purchase. I am very satisfied. Overall Rating
5 Star Review
 
Date Reviewed: 10/22/2009
TJBUSH from GA
Member Since:
10/22/2009

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Reviews
I got a call the next day from Bruce to verify my order. He alerted me of a different package that was in my best interest. He answered any questions I had an got me faster shipping. This is my first time ordering from us1camera. I haven't received my order yet but so far it's been a great experience. I would recommend us1camera to anybody. Overall Rating
5 Star Review
 
Date Reviewed: 10/19/2009
robertsnowmass from CO
Member Since:
10/19/2009

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Reviews
Helpful suggestions made to get a better deal. Overall Rating
4 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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